FAQ

Qn. Is Uganda a safe country?

Although Uganda has a turbulent history and suffered from war for many years, it is a safe country to visit nowadays. You will be warmly welcomed by the friendly and most hospitable people in Africa. Kampala the capital city of Uganda is announced to be one of the safest capital cities in East Africa.
Most Uganda national parks are situated in the southwestern part of the country and are very safe to wildlife safaris. The border area with Rwanda and Democratic Republic of Congo remains stable. All national parks and wildlife reserves are well protected by the rangers of the Uganda Wildlife Authority.

Qn. What is included or excluded in the price?

All mentioned prices are inclusive of:

  • Ground transport per comfortable 4WD safari vehicle
  • Visit to all mentioned places in the program
  • The service of an experienced driver guide
  • National park entrance fees
  • Gorilla Trekking permits where applicable
  • Chimpanzee Trekking permits where applicable
  • Activities that are mentioned in the itinerary, except for the optional activities
  • Accommodations in the mentioned locations
  • Meals included in the final itinerary
  • Bottled drinking mineral water
  • Government taxes
  • Ranger fees

Not included are:

  • International flight fares
  • Visa (available at the airport)
  • Meals and snacks that are not mentioned in the itinerary
  • Beverages other than the bottled mineral water in the safari vehicle
  • Tips and gratuities for the guides
  • Laundry fees
  • Optional activities that are mentioned in the program
  • Items of personal nature
  • Travel insurance
  • International transaction costs

In most cases we mention the extra charges for optional activities in an itinerary.

Qn. What is the best period to travel to Uganda?

Officially Uganda has a rainy season from September-November and from Mid March-may and a dry season from January-Mid March and June-mid September. Dry season months are most popular with tourists, with July and August as the peak season.
Most rain falls in October-November and Mid March-May. However, this doesn’t mean that it rains all day. Usually it is a tropical shower at night or shortly during the day, but on a Uganda Safari you can trust that after rain, comes sunshine! The weather is no reason to avoid traveling in the wet season.
Like in the rest of the world, climates seem to be changing thus difficult for us to predict the weather during your safari. On the contrary, the temperature is very stable and pleasant, with sunshine 365 days a year. During the day the temperature averages between 21.6°CC, though in some places it can cool down in the night.
One remarkable aspect about coming to Uganda is, whether you travel in the dry, dusty months or in wet season, you will never find the crowded tourism. If you spot a lion or leopard, it is very likely that you will be the only one, even in peak season.

Qn. How big are your groups?

At Wanyama Tours, we have the lowest group size limits of any major tour company. Our Off-the-shelf tours of 1-10 individuals will bread a quality tour since better communication will be ensured and there are higher chances of seeing wildlife clearly

Our comfortable Safari vehicles offer seats for 4-6 people. Besides, we have several 4WD Omnibuses which take a maximum of 7-8 people only just to ensure everyone gets a window seat and enough space for your luggage. However, Wanyama Tours arranges customized tours for numbers larger than the above.

Qn. Can I book my safari with you when I am travelling alone?

As explained above, single travelers are very welcome. Lone traveler safaris are organized at anytime of our Client’ convenience however, to reduce the costs it might be advisable to join other groups. Essential is that your interests, budget and preferred route correspond with the group that you want to join and of course other members should agree too. Note that finding other groups to join can be quite difficult, especially in low season.
If you would like to stay in a single room please notify us well in advance and we will try to meet your request. Take into consideration that single rooms are not common and if accommodations have sufficient availability, you will stay in a double room for single use. Single rooms supplement will apply.

Qn. Do I need a visa?

Despite the fact that you need a passport which is valid for another six months, you are also required to have a tourist visa before you enter Uganda. Visas are purchased upon arrival at Entebbe International Airport. Photos are not required and a visa fee is US$ 50 per person.

Qn. Can I do the Gorilla Tracking in Uganda?

If you are interested in a mountain Gorilla safari in Uganda, you are required to buy a Gorilla permit. A permit costs US$ 600. Eight people are allowed per day per Gorilla family, the demand is high thus it would be wise to let us know of your interest in gorilla tracking early, so that the booking is done in time. Of course we would be happy to assist you with this; all we need to know is the preferred date. In order to be able to buy the gorilla permit you have to provide us with your full names, nationality and passport number. Some level of fitness is required for Gorilla tracking, though you might be denied tracking if found with an infectious illness. Please Note: the minimum age for tracking the gorillas is 15 years.

Qn. What transport do you offer?

Wanyama Tours, provides open roofed 4WD safari vehicles. Our comfortable Safari vehicles have seats for 4-6 people. Besides, we have several 4WD Omnibuses which take a maximum of 7-12 people only just to ensure everyone gets a window seat and enough space for your luggage. Wanyama Tours also offers safaris for numbers larger than the above, and these are customized in the interests of our clients.

Qn. How are the accommodations?

For your safari, you basically have the choice to stay in Budget or Up market accommodation. Budget accommodation consists of simple and basic rooms, bandas or tents, providing single double or twin beds and mosquito nets where necessary. Private bathrooms are not always available and therefore you might have to share the washing facilities.

Up market accommodations ensures comfortable rooms or luxury furnished safari tents with a private bathroom. Flush toilets as well as hot and cold running water are available. Also mosquito nets will be present where necessary.
All lodges are carefully selected and frequently visited by us, to ensure quality of the facility and service. Most of the safari accommodations are small-scale with a maximum of 8 rooms and offer a unique location or ambience.

Qn. How can I pay for my safari?

Once you confirm the final itinerary with us, you will be requested to pay a reservation fee of 30% for the safari cost to our Company account. If Gorilla tracking is included in the program, we will ask you to make a full payment for the gorilla permits. Note that availability of accommodations and permits is not guaranteed until officially confirmed by us. Reservations will be made as soon as the payment has been received on our account.

Our bank, Standard Chartered offers Swift transfer services and our Swift Code will be sent to you for the transactions. We accept payment by VISA credit card (please include 5% service charge) and bank transfer in either dollars or Euros to our bank account. Please Note: all bank charges are at your expense. The balance of 70% should be paid 15 days before your departure to Africa. Regretfully, we do not accept travelers’ cheques.

Qn. Are vaccinations required for my visit to Uganda?

Different types of vaccinations are recommended and required before entering Uganda. Besides bringing mosquito repellent, we also advise you to take malaria prevention medications. Vaccination against yellow fever is mandatory, just as a cholera stamp in your vaccination passport. Immunizations against DTP (Diphtheria, Tetanus and Polio) and Hepatitis B are recommended as well. Please consult your local doctor or health department for a detailed and updated advice.

Qn. Are ATM cards / credit cards / traveler cheques accepted?

Unfortunately there are only a few banks that accept Visa credit cards and the likes for transactions. Master cards, not widely accepted either and only a small number of banks do accept traveller cheques.

Therefore we advise you to bring cash and have money changed upon at Entebbe International Airport. US dollars, Euros and Pounds are easy to change, though for some expenses, like the payment of visa, it is easier with US dollars.

Important: US dollars bills from the year 2001 and below are NOT accepted!

Qn. How much should I tip?

Of course a tip fully depends on the level of your satisfaction, but even a small amount to show your gratitude will be highly appreciated.